Retrieval of captured cards and surrender to the nearest Client branch
Escalation of incidents related to Second Line Maintenance (“SLM”) when required
2ND LINE MAINTENANCE
Preventive Maintenance
maintenance of the EQUIPMENT in satisfactory operating condition by providing for systematic inspection, detection, and correction of incipient failures
Corrective Maintenance
includes repair, restoration or replacement of components, provide that the EQUIPMENT is subject to normal use and fair wear and tear