Video Teller Machine
VTM is a pioneering banking channel solution that leverages video conferencing technology to integrate the merits of self-service and counter service, providing full range banking experience with smaller footprint. With its versatile modular design, VTM enables migration of complex counter services and customized financial consulting services to the self-service terminal. Over 95% of counter services are available on VTM, thus it can be
utilized for branch transformation or teller-less branch, allowing customers to do almost all of their banking business via real-time video interaction and guidance of remote teller.
VTM is an innovative solution to integrate branch counter, ATM, internet banking, mobile banking and telephone banking. Such seamless
integration of branch, self-service channel and e-channel, has invented a brand-new channel to reach and empower customers with more
transaction and service options.
VTM offers full range services to customer, including retail & corporate banking services. Different modules are integrated into one machine to
achieve cash deposit and withdrawal, cheque deposit, account opening and closing, card issuing, credit card/loan application, investment product
purchase, financial consulting, payment services, etc.